Commercial Credit Card Account Manager
Company: Disability Solutions
Location: Denver
Posted on: May 9, 2024
Job Description:
Job Title:Commercial Credit Card Account ManagerLocation:Denver,
COWhat you'll do:Western Alliance Bank is looking for a Commercial
Credit Card Account Manager to support the growth of our largest
commercial credit card clients. As Commercial Credit Card Account
Manager, you will know and understand assigned clients commercial
card spend patterns, identify potential future spend opportunities,
assist in vendor receivables matching activities on behalf of the
client and be a resource to both internal sales colleagues and
clients on expanding the use of cards in client's payables
operations, assist with rebate payments, develop client's digital
card and payments footprint via a consultative approach, provide
internal sales and external client training, and more. Using the
knowledge you gain through the role, you may also be involved in
selected new program/product development and product improvement
and how to best optimize the commercial card portfolios. The ideal
candidate will have 5-7 years in commercial card account and or
digital program management with a financial institution with a
sizeable commercial card portfolio. Expertise in purchasing and
corporate card products and knowledge of the payments industry,
including experience with credit card products, credit card payment
networks, fin-techs and processing expertise are ideal. Knowledge
of corporate payables, payables systems and accounting packages
used in small business, middle market or large corporate
environments is desired.What we are looking for:
- Monitor and understand client spend behavior, identify card
spend opportunities, benchmark client program against peer set,
understand industry best practices to assist clients with vendor
engagement
- Support the commercial card program value proposition and
improve its features and benefits over time to ensure a best in
class offering using both observed practices and client
feedback
- Execute plans for assigned card portfolios including all new
and existing program and product development, implementation, roll
out and campaign management.
- Guide multi-functional teams consisting of internal bank
stakeholders (sales, product, operations), vendors, and technology
partners to devise optimum solutions and results for clients
- Assist in the communication of the roadmap/prioritization
process related to client needs to senior management
- Monitor, track and report key performance metrics including
progress against portfolio goals/objectives and trend analysis to
management and key stakeholders
- Coordinate vendor and third-party accounts in support of the
products to ensure optimum service, quality, accuracy and
responsiveness to the portfolio
- Provide subject matter expertise and support for all business
partners and aid in development & implementation of product
training materials
- Support implementation and operations teams to optimize current
processes and long term process improvements by providing guidance,
expertise and influence
- Partner cross-functionally in the development of calendars,
analysis and implementation of client campaigns and service
offerings to drive acquisition and increase card payables adoption
and overall usage of the product
- Assist in the development of effective controls and processes
to ensure in-scope risks are measured, monitored and controlled and
compliance requirements are adhered to
- Provide input into the creation of the card product roadmap and
long-term strategies for commercial credit card products/,
including recommendations on features, vendors and processes to
enhance portfolio growth and profitability.What you need to have:
- 5 -7 years in account or product management with expertise in
corporate/purchasing/commercial/small business card products
- Knowledge of payments industry including experience with new
digital commercial credit card products, payment networks and card
processors
- Previous banking (finance/accounting) or business management
experience
- Knowledge of accounting, payables and expense management
systems a plus (Oracle Netsuite, MS Dynamics, SAP, Concur, Emburse,
Quickbooks, etc)Compensation: Salary range for new hires is
generally $102,276.00 - $126,342.00 for Denver, CO. Salary amount
is determined by specific job location. In addition, the role may
be eligible for annual bonus/incentives earned and restricted
stock.Benefits you'll love:We offer all the important things you'd
want - like competitive salaries, an ownership stake in the
company, medical and dental insurance, time off, a great 401k
matching program, tuition assistance program, an employee volunteer
program, and a wellness program. In addition, you'll have the
opportunity to bolster your business knowledge, learning the ins
and outs of how successful companies operate and manage their
finances, giving you invaluable hands-on experience to help grow
your career!About the company:Western Alliance Bank is a wholly
owned subsidiary of Western Alliance Bancorporation. Alliance Bank
of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank,
First Independent Bank, and Torrey Pines Bank are divisions of
Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western
Alliance Bank company.Western Alliance Bancorporation is committed
to equal employment and will consider all qualified applicants
without regard to race, sex, color, religion, age, nation origin,
marital status, disability, protected veteran status, sexual
orientation, gender identity or genetic information. Western
Alliance Bancorporation is committed to working with and providing
reasonable accommodations for individuals with disabilities. If you
are an individual with a disability and require a reasonable
accommodation to complete any part of the application process
and/or need an alternative method of applying, please email
HR@westernalliancebank.com or call 602-386-2488. When contacting
us, please provide your contact information and state the nature of
your accessibility issue. We will only respond to inquiries
concerning requests that involve a reasonable accommodation in the
application process.-- Western Alliance Bancorporation
Keywords: Disability Solutions, Fort Collins , Commercial Credit Card Account Manager, Executive , Denver, Colorado
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