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Administrative Support Assistant (OA)

Company: Veterans Health Administration
Location: Fort Collins
Posted on: April 10, 2021

Job Description:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/12/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Typing Proficiency Requirement: You must self-certify typing speed of at least 40 words per minute by providing either- (1) online certificate or equivalent; OR (2) disclosing specifically on resume. -AND- In addition to meeting the above Requirement, to qualify for this position applicant MUST also meet the Specialized Experience described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Prepares, composes, or reviews correspondence prepared for the purpose of obtaining or supplying information. Responsible for updating and obtaining concurrence for policies and procedures. Employee completes all forms, business papers, and personnel actions including assisting in responses to labor and employee relations issues that may be sensitive in nature, including the PIV process. Timekeeping and additional duties related to this as needed. Performs office automation duties using such software applications as desktop publishing, calendar, word processing, Excel spreadsheet, PowerPoint and other software packages, spreadsheet, database, and/or graphics. Creates agendas, minutes, reports, letters, policies for concurrence, policies, and compiles presentations etc. Creates tools for tracking/trending analysis and monitoring of data. Utilizes advanced software functions including automatic generation of contents, spreadsheets, database management. Utilizes scanners and fax machines daily. Processes incoming or outgoing mail, including the processing of certified or express mail. Performs general mail handling and distribution including sorting, opening, date stamping, classifying, processing and routing mail. Records, processes and controls registered, insured, priority, reply or certified mail. Receives and directs callers and visitors by providing information, functions, activities and personnel. Retrieves phone messages from voicemail and routes accordingly. Types a variety of materials; to include letters, reports, memoranda, minutes, rosters, mailing lists and schedules; these may be in rough draft or final form. Utilizes Microsoft Office and other software or devices to produce a variety of documents such as letters, minutes and reports, from the fields of medicine and science; uses special reference materials such as medical dictionaries or pharmaceutical manuals as needed. Responsible for supplying and monitoring paperwork required by Human Resources, including but not limited to, new employee orientation, proficiencies, appraisals, employee check out. Incumbent performs monthly audit of part-time providers. You will be rated on the following Competencies for this position: Technology Application Customer Service Communications Security Management Integrity/Honesty Operation Support Oral Communication Writing Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary and involves data entry into a computer in an office setting. The position requires some standing, ambulation, bending, use of hand/fingers and light carrying (under 15 pounds) of items such as office paperwork. Must be able to communicate with the veteran patient, their family, and/or staff. In addition, there can be increased stress due to the nature of the position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Keywords: Veterans Health Administration, Fort Collins , Administrative Support Assistant (OA), Administration, Clerical , Fort Collins, Colorado

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