Customer Service Representative
Company: Robert Half
Location: Englewood
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Customer Service Representative
We are looking for a skilled Customer Service Representative to
join our team in Englewood, Colorado. In this Contract to permanent
position, you will serve as the primary point of contact at the
front desk, managing a variety of administrative and customer
service tasks. This position offers an excellent opportunity to
utilize your organizational skills, adaptability, and customer
service expertise in a dynamic environment. Responsibilities: •
Serve as the primary front desk representative, ensuring secure
access to the building and greeting visitors. • Process incoming
mail. • Maintain accurate records of checks received, logging them
in Excel and securing them at the end of each day. • Manage office
supply inventory and place orders as needed. • Assist members with
resetting passwords, registering for conferences, renewing
memberships, and sending receipts. • Address customer inquiries
with patience and professionalism, resolving issues related to
website functionality or account concerns. • Build positive
relationships with internal and external stakeholders through
effective communication and problem-solving. • Support general
office operations and contribute to team projects as required. • At
least 2 years of experience in customer service, reception, or a
similar office-based role. • Strong organizational skills and
attention to detail, particularly in handling mail and financial
logs. • Proficiency in using Microsoft Excel and other office
software systems. • Comfort with learning and adapting to new
software platforms. • Excellent communication skills, both written
and verbal, with a focus on delivering exceptional customer
service. • Ability to remain calm and detail oriented when
assisting frustrated or upset customers. • A proactive and flexible
approach to handling varied tasks and responsibilities.
Keywords: Robert Half, Fort Collins , Customer Service Representative, Customer Service & Call Center , Englewood, Colorado
