Customer Service Representative - State Farm Agent Team Member

Company: Kristi Stearns - State Farm Agent
Location: Castle Rock
Posted on: February 18, 2026

Job Description:

Job Description Job Description Benefits: Competitive salary Flexible schedule Paid time off Training & development Position Overview: Property and Casualty Insurance Licenses are required to start work along with employment at a State Farm office for 6 months or more. This is an excellent opportunity for a top-notch service person or sales/service hybrid to be promoted to office manager/sales manager with a good bump in pay in the first 1-3 years. Top State Farm agent in Castle Pines at Tony's Meat Market Plaza is seeking a qualified professional to join their winning team for the role of Customer Service Representative to work in-office. The office is located in a rich community with high end homes and cars to quote. I offer a fantastic commission package for added and new policies. I have a large service team of 4 full-timers already. I am looking for an energetic professional interested in helping to grow my agency through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to effectively relate to a customer Property and Casualty license (must have currently) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Keywords: Kristi Stearns - State Farm Agent, Fort Collins , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Castle Rock, Colorado