Data Engineer
Company: SturdyAI
Location: Fort Collins
Posted on: May 9, 2022
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Job Description:
Job Description Data Engineer - Fort Collins This opening is
available in Fort Colins, CO or Laramie, WY At SturdyAI we are
building an omni-channel B2B enterprise SaaS platform that refines
business-critical signals mined from customer communications
content. We integrate customer content sources (e.g., tickets,
email, chat) and use AI/ML to derive intelligence from the data
(like "Potential Churn", "Upsell" and "Feature Request"). We then
broadcast these signals to people, workflows, and BI tools. Sturdy
AI is looking for a self-directed Data Engineer who excels at
practically applying machine learning techniques toward enriching
the communications content we capture. You will be responsible for
generating, enhancing, and tracking the performance of models that
run in our SaaS business application as well as helping architect
and build our machine learning infrastructure. You can directly
influence the direction of the product through innovation in
natural language processing and delivering value to our customers.
For more information about SturdyAI, please see our website, and to
find out about our great benefits and other opportunities, see our
careers page. About You You are detail oriented and meticulous
Details are very important to you. At the same time, you strive to
understand the big picture. You excel at finding excellent (nothing
is perfect) and complete solutions to complex problems. You are
practical You know when to research a problem (which is expected),
and when to start working on a solution. You naturally strive to
understand and internalize requirements, not just technically, but
also based on the impact on the end user. You love coding You get
excited by the idea to turn ideas and features into production
level code and you bring the coding skills to get this done. You
are self-directed; understanding a problem and finding a solution
is something you enjoy. You have a personality, but that doesn---t
mean you have to be boisterous - you probably aren---t. If this
sounds like you, please continue reading and apply Responsibilities
Build models that drive data analysis in our product Meticulously
track, report, and articulate performance of our machine learning
models as they evolve Collaborate on secure and performant data
science architecture (production and development) Create algorithms
for data cleaning Perform ad-hoc analysis and clearly articulate
results Contribute to our code base through regular contributions
and code reviews Research and apply state-of-the art frameworks for
NLP Work in a continually changing and improving startup
environment, contributing strongly to continuous improvement Skills
& Qualifications 2 years of data science experience Experience
building machine learning models (experience with natural language
processing a plus) Experience developing quality code (experience
with Python a plus) Excellent communication skills (ability to
communicate in technical terms and still be human) The desire and
ability to learn quickly Experience with multiple data science
environments and tools Experience with sql Bachelor of Science (or
equivalent experience) Preferred Experience Masters degree in STEM
field Some experience with our technology stack: Python, Postgres,
Docker, git About SturdyAI With the rise of the cloud technology,
we can capture - finally - every conversation with our customers
from every channel. But, finding the signals in this data at scale
remains a huge challenge. SturdyAI is building technology to
automate and augment how we detect signals empowering companies to
seize opportunities and to preempt risks. For B2B SaaS companies,
consistent growth comes from a complete understanding of your
customers. More than 15% of all messages from your customers
contain a signal that can indicate a risk or an opportunity.
Signals come from hundreds of potential sources. The challenge is
consistently identifying them and getting them to the right
individuals or workflows in time to create an optimal outcome.
SturdyAI's customer operations solution helps leaders quickly and
consistently identify critical signals that impact the bottom line.
SturdyAI helps companies turn customer content into higher
retention rates, timely upsells and renewals, new features, bug
reports, market intelligence, and more. SturdyAI give companies new
paths to grow. Powered by JazzHR 97ZR75JUvt
Keywords: SturdyAI, Fort Collins , Data Engineer, Engineering , Fort Collins, Colorado
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