Community Manager
Company: Richmark Property Management
Location: Fort Collins
Posted on: June 25, 2022
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Job Description:
Description:
Position SummaryThe community manager possesses a thorough
understanding of all property operations, including
leasing/marketing, customer service, maintenance procedures,
administrative duties, and financial management. The community
manager's role is to coordinate and manage all persons, activities,
and resources on the property in order to ensure that property
residents have the best possible experience. The community manager
is responsible for ensuring the successful accomplishment of all
fiscal and physical goals set for the property.Ongoing Essential
DutiesEnthusiastically embraces the company culture, provides a
supportive environment for training and growth, demonstrates our
drive to maintain the highest of standards, and provides the tools
necessary for successStarts each day with a quick staff meeting,
setting daily expectations for all team membersWalks all common
areas daily to ensure they are clean and well-maintainedLeads,
mentors, and directs on-site staff to ensure all of the property's
operational goals are achievedEnsures that all team members present
a professional appearance and follow established dress codes,
including wearing provided uniforms and name badges as
requiredWorks with staff members to build their skill sets and
improve their abilities, always helping team members to grow and
develop professionallyProvides exceptional customer service to
residents by quickly responding to all complaints, questions, and
requests, rushing forward to address and resolve all issuesDirects
maintenance team to ensure that all service requests are answered
timely and resolved satisfactorily, grounds are well-maintained,
and unit turns are accomplished quickly and efficientlyIn
conjunction, the with maintenance lead, assures that the make-ready
board (located within the property management software) is always
up to date and maintained in real time.Verifies that all make-ready
units are walked by a member of the leasing team upon completion
and that all units meet expected standardsMaintains occupancy to
meet/exceed budgeted expectations and suggests rent growth
opportunitiesStrives to stay ahead of the competition by possessing
a thorough understanding of the local market; draws attention to
trends that will impact occupancy and pricingEnsures that
competition research is completed as requiredEnsures that renewal
offers are delivered timely and works with staff to bolster
resident retentionOversees collection of rent, ensures that late
fees are collected, and evictions are filed on scheduleAttends
court proceedings for collections/evictions as necessaryProvides
input into the development of annual budgetsActively manages
operational finances, controlling spending to budgetMeets targeted
revenues by setting rent rates, ensuring rent and fees are
collected and posted in a timely manner, making financial bank
deposits, and preparing and reviewing monthly financial status
reportsManages vendors, ensuring that all work is performed timely,
is completed well, and is paid quicklyConducts regular property
inspections, ensuring that all physical aspects of the property
meet established standards at all timesManages time of all staff
members to ensure that all required reporting is completed
on-timeStrives to increase professional knowledge and abilities,
working towards moving forward professionallyOther duties as
assigned
Requirements:
Required Skills/Abilities:Basic computer knowledge including
Microsoft Word, Excel, Outlook; property management
softwarePositive attitude and focus on customer serviceSales,
leasing, and marketing abilityExperience in social media and
technologyStrong time management, organization, problem-solving,
and judgment skillsKeen attention to detail and accuracyStrong
written and verbal communication skillsFlexibility to work
weekends, overtime, and other unscheduled times as needed
Supervisory Responsibilities:This position has supervisory
responsibilitiesEducation and Experience: College degree preferred
(2 or 4 Years); high school diploma or equivalent combination of
education required.Industry designations such as CAM, ARM--, CAPS,
and CCM-- are strongly encouraged3+ Years prior management
experience Physical Requirements:Prolonged periods sitting at a
desk and working on a computer.Must be able to lift up to 15 pounds
at times.PI183216608
Keywords: Richmark Property Management, Fort Collins , Community Manager, Executive , Fort Collins, Colorado
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