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Community Manager

Company: Richmark Property Management
Location: Fort Collins
Posted on: June 25, 2022

Job Description:

Position SummaryThe community manager possesses a thorough understanding of all property operations, including leasing/marketing, customer service, maintenance procedures, administrative duties, and financial management. The community manager's role is to coordinate and manage all persons, activities, and resources on the property in order to ensure that property residents have the best possible experience. The community manager is responsible for ensuring the successful accomplishment of all fiscal and physical goals set for the property.Ongoing Essential DutiesEnthusiastically embraces the company culture, provides a supportive environment for training and growth, demonstrates our drive to maintain the highest of standards, and provides the tools necessary for successStarts each day with a quick staff meeting, setting daily expectations for all team membersWalks all common areas daily to ensure they are clean and well-maintainedLeads, mentors, and directs on-site staff to ensure all of the property's operational goals are achievedEnsures that all team members present a professional appearance and follow established dress codes, including wearing provided uniforms and name badges as requiredWorks with staff members to build their skill sets and improve their abilities, always helping team members to grow and develop professionallyProvides exceptional customer service to residents by quickly responding to all complaints, questions, and requests, rushing forward to address and resolve all issuesDirects maintenance team to ensure that all service requests are answered timely and resolved satisfactorily, grounds are well-maintained, and unit turns are accomplished quickly and efficientlyIn conjunction, the with maintenance lead, assures that the make-ready board (located within the property management software) is always up to date and maintained in real time.Verifies that all make-ready units are walked by a member of the leasing team upon completion and that all units meet expected standardsMaintains occupancy to meet/exceed budgeted expectations and suggests rent growth opportunitiesStrives to stay ahead of the competition by possessing a thorough understanding of the local market; draws attention to trends that will impact occupancy and pricingEnsures that competition research is completed as requiredEnsures that renewal offers are delivered timely and works with staff to bolster resident retentionOversees collection of rent, ensures that late fees are collected, and evictions are filed on scheduleAttends court proceedings for collections/evictions as necessaryProvides input into the development of annual budgetsActively manages operational finances, controlling spending to budgetMeets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reportsManages vendors, ensuring that all work is performed timely, is completed well, and is paid quicklyConducts regular property inspections, ensuring that all physical aspects of the property meet established standards at all timesManages time of all staff members to ensure that all required reporting is completed on-timeStrives to increase professional knowledge and abilities, working towards moving forward professionallyOther duties as assigned

Required Skills/Abilities:Basic computer knowledge including Microsoft Word, Excel, Outlook; property management softwarePositive attitude and focus on customer serviceSales, leasing, and marketing abilityExperience in social media and technologyStrong time management, organization, problem-solving, and judgment skillsKeen attention to detail and accuracyStrong written and verbal communication skillsFlexibility to work weekends, overtime, and other unscheduled times as needed Supervisory Responsibilities:This position has supervisory responsibilitiesEducation and Experience: College degree preferred (2 or 4 Years); high school diploma or equivalent combination of education required.Industry designations such as CAM, ARM--, CAPS, and CCM-- are strongly encouraged3+ Years prior management experience Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.PI183216608

Keywords: Richmark Property Management, Fort Collins , Community Manager, Executive , Fort Collins, Colorado

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