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Retail Assistant Manager - Flex Year Round - Full Time

Company: Steamboat Ski & Resort Corporation
Location: Walden
Posted on: August 4, 2022

Job Description:

Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.Who We Are: Steamboat- Ski Town, U.S.A. - -is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing an outstanding experience for our staff and guests alike. Working at Steamboat Resort can be the most rewarding seasonal experience or become a lifelong career. You will also be a part of Steamboat's future as we move full steam ahead with the resort's largest transformation and redevelopment in history. Find out more about this exciting project at -. Fair warning: Starting a job at Steamboat will lead to endless fun, lifelong friendships, and a rooted sense of community. Who We're Looking For: -Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities -and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you! Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, legal plan, pet insurance, Vacation and Sick Time, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. These include a IKON Base Pass ski pass for you and Alterra Mountain Company pass for eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates. Steamboat also offers a -401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. The shops at Steamboat are looking for an Assistant Manager with at least one year of guest service and rental/retail experience required. We are looking for prompt, accurate and professional folks who are self-motivated and positive at all times. Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:--- Act as Manager on Duty in the absence of the Shop Manager--- Work schedule front line shifts, ringing up retail sales, keep store(s) stocked with products, merchandising, maintain the highest level of product knowledge--- Identify and supervise staff on equipment or facility maintenance projects --- Staff management including scheduling, training, teambuilding, coaching, and disciplinary action --- Must work under stressful situations while maintaining good customer relations--- Communicate directly and appropriately with guests regarding any issues and concerns that arise--- Maintaining proper inventory levels for expected guest volume in conjunction with all other shops. --- Under direction of the Store Manager, administer budget and financial decisions concerning labor and expenses to meet operating budgets.--- Other duties, as assigned Minimum skills, experience, and education required for this job:--- 2-year experience in a related retail shop--- 1-year guest service experience required--- Cash handling experience required--- Supervisory experience preferred.--- Must feel comfortable using information systems including sales programs and Microsoft Office.--- Exceptional people and language skills --- Prompt, accurate and professional judgment in a fast-paced environment.--- Mathematical skills - Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percent's. --- Must maintain a professional and well-respected rental-retail operation.--- Must possess guest service skills to ensure that quality and consistent customer service standards are met. --- Must be extremely detail oriented and self-motivated --- Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corp Service Excellence standards--- Problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers--- Be a consistent role model for company's Service Excellence standards Physical Requirements:--- Stand for long periods of time--- Must move boxes that weigh 1-50 lbs.--- Must communicate fluently in English--- Must be extremely detail oriented and self-motivated Miscellaneous information:--- Shifts to include weekends and holidays--- Resume and cover letter required--- This is an hourly paid position subject to overtime pay --- All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines. The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Steamboat area base hourly pay range: $22.50 - $23.50 per hour Steamboat Ski & Resort Corporation is an Equal Opportunity Employer

Keywords: Steamboat Ski & Resort Corporation, Fort Collins , Retail Assistant Manager - Flex Year Round - Full Time, Executive , Walden, Colorado

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