Assistant General Manager
Company: Fort Collins Hilton
Location: Fort Collins
Posted on: May 22, 2023
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Job Description:
Primary Purpose:
The primary purpose of the Assistant General Manager is to ensure
that guests and associates have an excellent experience at our
properties by supporting all facets of the operation and managing
financial performance of the hotel.
Work Performed:
The Assistant General Manager will be tasked with the following
duties, responsibilities, and assignments:
- Responsible for the property's operations in General Manager's
absence ;
- Manage direct reports by ensuring Associates understand
employment practices, recommending employment decisions and
corrective action, supporting performance management, and
implementing discipline
- Ensur e daily inventory is managed to maximize all potential
Rooms and Food & Beverage revenue ;
- Participat e in development of short and long-term financial and
operational plans for the property ;
- Assist the General Manager with development of profit and loss
statements, budgets, and financial forecasts ;
- Achiev e all guest service standards, constantly seeking ways to
improve product s and service s, as well as increase volumes and
profits.
- Receiv e and respond to guest complaints in a timely manner ;
- Ensur e compliance with all Atrium policies and procedures, as
well as all local, state, and federal laws and regulations ;
- Empathiz e and engag e with associates to drive hotel culture and
embrace Atrium core values; respect, service, inclusion, teamwork
and perseverance;
- Support proper preventive maintenance of the physical property,
mechanical and IT systems, guest rooms, public space, back of house
and exterior using the processes and systems developed by
Atrium;
- Manag e loss prevention and risk management policies, safety
standards and claims reporting.
- Maintain a security function to protect the assets of the hotel
and the personal safety of associates and guests;
- Continually gaining proficiency in the operation of all
departments of the hotel;
- S upport all departments as needed based on business demands;
- Follow all company safety and security policies and procedures,
including reporting accidents, injuries and unsafe work conditions
to management; and
- Any and all other work as required to complete the primary
purpose of the position.
Keywords: Fort Collins Hilton, Fort Collins , Assistant General Manager, Executive , Fort Collins, Colorado
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