Office Operations Manager

Company: Superior Fence & Rail of Denver, LLC
Location: Englewood
Posted on: February 16, 2026

Job Description:

Job Description Job Description Salary: $70,000 - $80,000 per year Superior Fence & Rail is an industry leader in residential fence installation with over 100 locations Nationwide. The Denver/Sheridan location is a locally family-owned franchise. We pride ourselves on being a good, family-oriented place to work where all team members are respected, heard, and valued. Customer service, quality and integrity are our core values and having an excellent culture is one of our top priorities. Our current team member in this position is moving out of state and we are looking for her replacement. If you like small business environments with relevant people management and process management experience, this may be a good fit for you. This position reports directly to the Owner and will be responsible for all aspects of the internal operations including, but not limited to customer service,residential/commercial job direction and handling, inventory purchasing/management and warehouse operations. If you dont have experience in construction or home services, we can teach you, but it is a plus. Attitude and willingness to learn and grow are paramount. Core Responsibilities: Team Management: Directly manage office and warehouse staff, currently 5 people. Handle onboarding/training and performance feedback. Maintain a positive, customer-centric, team-oriented culture. Purchasing & Vendor Management: Purchase and source materials when necessary. Check pricing and terms with vendors. Maintain existing vendor relationships. Track inventory levels to balance inventory turns with being in stock and working with management to leverage volume buys. Process & Workflow Management: Create and improve internal processes. Standardize workflows to maximize efficiency and minimize errors. Ensure all processes are documented and followed. Financial & Cost Control: Track operating expenses. Approve or review purchases within budget. Identify cost saving opportunities. Oversee payroll. Scheduling & Coordination: Coordinate between sales team, project manager and admin. Keep calendars, deadlines and priorities aligned. Compliance & Administration: Ensure policies, insurance licenses, certifications, and fleet maintenance are current. Maintain internal records and documentation, support safety and human resource functions. Problem Solving: Act as the go-to person when challenges for installations arise. Make quick and responsible operational decisions balancing customer service and company policies. Handle customer escalations. Reporting to Ownership: Provide regular updates on operations. Recommend improvements or staffing changes. Convert daily issues into actionable insights. Experience: Proven management experience with a minimum of 3 years in a leadership/management role. Construction or home services industry is a plus. Excellent communication, leadership, and interpersonal skills with the ability to inspire teams and build relationships. Self-starter who is highly organized with great attention to detail. Skilled at prioritization and multitasking. Skilled in verbal and written communications Professional phone and customer service skills Exceedingly positive in work attitude Highly ethical and trustworthy

Keywords: Superior Fence & Rail of Denver, LLC, Fort Collins , Office Operations Manager, Executive , Englewood, Colorado