Company: Home Instead
Location: Fort Collins
Posted on: January 12, 2022
Home Instead - The leading non-medical Home Care Agency in
Northern Colorado is looking for a Service Coordinator to join our
team. This will be a weekend position with on-call shifts on week
nights.The Service Coordinator is expected to perform a variety of
duties in the coordination of scheduling services for clients. -
The Service Coordinator is expected to assist and support other
staff members in order to provide the highest quality of service to
- Answer each incoming call in a friendly, professional and
knowledgeable manner. -
- Scheduling clients and CAREGivers in order to provide the
highest quality service to clients.
- Monitor, mediate and log both client and CAREGiver activity. -
Follow up on CAREGiver assignments and client service.
- Interact with employees to cover daily staffing
- Secure coverage for vacant shifts, time off requests and
vacations, per company's needs.
- Coordinate and maintain monthly client and CAREGiver schedules
utilizing company's software.
- Process CAREGiver time off requests and changes in availability
to ensure schedule changes are accurate.
- Record employee performance concerns and communicate with the
- Provide after hours on call service duties as scheduled. -
- Demonstrate open and effective communication with clients,
CAREGivers and colleagues. Education/Experience Requirements:
- High School Graduate or the equivalent. - Undergraduate degree.
Knowledge, Skills and Abilities:
- The ability to handle stress is mandatory. - This is a
fast-paced position that requires you to be able to handle many
scheduling scenarios at once.
- Excellent oral and written communication skills and the ability
to listen effectively.
- The ability to work independently, maintain confidentiality of
information and to meet deadlines.
- Ability to demonstrate effective interpersonal skills is
essential as well as sound judgment, problem solving and good
decision making.Apply online @
www.homeinstead.com/365/home-care-jobs or call Traci at
970-494-0289 for more information. -Each Home Instead franchise is
independently owned and operated.
Keywords: Home Instead, Fort Collins , CAREGiver, Healthcare , Fort Collins, Colorado
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