Customer Service Representative / Veterinary Recep
Company: Countryside Animal Hospital
Location: Fort Collins
Posted on: July 28, 2022
Job DescriptionCountryside Animal Hospital is an
independently-owned general practice seeking an experienced
veterinary Customer Service Representative. We are a busy,
seven-doctor practice with a vibrant staff dedicated to providing
exceptional care to our clients and patients.
The qualified candidate has a positive attitude and unrelenting
stamina with a professional demeanor. This position requires
excellent organizational and time-management skills and the ability
Our customer service representatives are the face of our practice.
They play a vital role in every client experience; therefore, the
qualified candidate must enjoy communicating with the public.
Benefits: Simple IRA Retirement Plan, Employee Pet Program, Paid
Vacation, Uniform Allowance, Flexible Schedule, Excellent
Supportive Work Environment!Responsibilities
- Proactively manage client inquiries to provide optimal patient
- Patient triage
- Client communication in-person, over-the-phone and email
- Scheduling and managing appointments
- Greeting clients and their pets
- Creating and managing client and patient records
- Communicating and working closely with medical staff
- Managing financial transactions and cashier drawer
- Maintaining a clean and orderly reception area and examination
- Assisting clients and patients entering and exiting the
premisesRequired SkillsHigh school diploma/GED requiredMinimum 1
year veterinary customer service experience is preferredStrong
aptitude of emotional intelligenceOrganizationTime
managementWillingness to learnStrong ability to
multi-taskFlexibility; ability to adapt to changeExemplify patience
and compassionClear communication skills (verbal and
writing)Creative and resourcefulKnowledge of common veterinary
medical procedures, products and services is preferred
We love to educate and share in the joy of pet ownership. If you
are someone who enjoys being surrounded by animals, working closely
with people and love the fast-paced environment of veterinary
medicine, please submit your resume today!
We look forward to hearing from you!
Keywords: Countryside Animal Hospital, Fort Collins , Customer Service Representative / Veterinary Recep, Hospitality & Tourism , Fort Collins, Colorado
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