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Telecommute Technical Support Representative

Company: VirtualVocations
Location: Fort Collins
Posted on: April 8, 2021

Job Description:

A manufacturer of GPS technology products is filling a position for a Telecommute Technical Support Representative. Must be able to: Take ownership of customer issues and seeing problems through resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Handle inbound customer calls Applicants must meet the following qualifications: High School diploma with 2-3 years' experience within the field of technical support Call center experience required Construction industry experience preferred Proper phone etiquette and ability to speak and write clearly and accurately Experience and competency in installing/uninstalling software in a Windows environment Working knowledge of Operating systems (ex:MS office. MS OS XP, Vista, Win7, Win 8/8.1, Win10 and Server 2003, etc.) & browsers

Keywords: VirtualVocations, Fort Collins , Telecommute Technical Support Representative, IT / Software / Systems , Fort Collins, Colorado

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