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Patient Access Liaison

Company: UCHealth
Location: Fort Collins
Posted on: November 21, 2020

Job Description:

Summary:

Registers new patients, schedules appointments, transfer calls to appropriate personnel, and coordinates communication between business units.

Work Schedule: Full Time Days

Responsibilities:

Registers and schedules new patients in electronic record system. Updates patient account information. Verifies insurance with vendors.

Consistently meets call quality standards as documented within the Patient Line Key Performance Indicators reports.

Serves as a resource for staff, physicians and community. Answers and routes marketing questions.

Schedules for one medical and/or surgical specialty, not exclusive of primary care.

Withinscope of job, requires critical thinking skills, decisive judgement and theability to work with minimal supervision. Must be able to work in afast-paced environment and take appropriate action.

Requirements:

Minimum Required Education: High school diploma or GED.

Required Licensure/Certification: None required.

Minimum Experience: 2 years' call center experience.

IFAPPLICABLE: Are you a RN NewGrad? Visit https://www.uchealth.org/professionals/residencies/ tofind out about our exciting New Grad opportunities!

At UCHealth, we do things differently

Webelieve in something different: a focus on the individuality of every person.In big ways and small, we exist to improve the extraordinary lives of all thosewe serve. As Colorado's largest and most innovative healthcare system, we as a team deliver on the commitment to provide the bestpossible experience for our patients and their families. We foster a true humanconnection and give people the freedom to live extraordinary lives. A career atUCHealth is more than a job, it's a passion.

Goingbeyond quality requires the perfect balance of talent, integrity, drive andintellectual curiosity. We are looking for individuals who recognize, like us,that the world of medicine is ever-changing and are motivated to do what isright, not what is easy. We support creativity and curiosity so thateach of us can find the extraordinary qualities within ourselves. At UCHealth,we'll do everything in our power to make sure you grow and have a meaningfulcareer. There's no limits to your potential here.

Be Extraordinary. Join Us Today!

UCHealthrecognizes and appreciates the rich array of talents and perspectives thatequal employment and diversity can offer our institution. As anaffirmative action/equal opportunity employer, UCHealth is committed to makingall employment decisions based on valid requirements. No applicantshall be discriminated against in any terms, conditions or privileges ofemployment or otherwise be discriminated against because of the individual'srace, creed, color, religion, gender, national origin or ancestry, age, mentalor physical disability, sexual orientation, gender identity, transgenderstatus, genetic information or veteran status. UCHealth does notdiscriminate against any "qualified applicant with a disability" as definedunder the Americans with Disabilities Act and will make reasonableaccommodations, when they do not impose an undue hardship on the organization.

AF123

Keywords: UCHealth, Fort Collins , Patient Access Liaison, Other , Fort Collins, Colorado

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