Itron Distributed Energy Management is the industry's leading
provider of integrated cloud-based demand response, energy
efficiency and customer engagement solutions that enable
electricity utilities to ensure grid reliability, lower energy
costs, meet regulatory demands and enhance the customer experience.
Through its combination of software, hardware and services, Itron
DEM helps utilities optimize every aspect of a demand management
program, from participant recruitment and device installation to
call center support, control events and measurement and
As a key member of the Itron Distributed Energy Management team,
the Field Technician position requires a self-starting individual
who is results motivated and has the ability to work independently.
Primary responsibilities include the support of utility-based
programs by performing field installations of wi-fi thermostats,
water heater timers, and load control devices on refrigerated air
conditioning units. This position is a direct report to the Field
Services Manager. Company vehicle, tools.
Job Duties & Responsibilities:
- Demonstrate excellent customer service skills through
interaction with end customers.
- Perform field installation of advanced energy management and
control systems for residential homes
- Installations and commissioning of low and line voltage
equipment and wiring.
- Install intelligent thermostats and digital control units.
- Clean-up of work area after installations.
- Provide programming and operation instruction sessions for end
- Perform quality control inspections
- Other duties may be assigned
- 1 to 2 years related experience and/or training; or equivalent
combination of education and experience including HVAC.
- Electrical installation experience
- Experience in the installation, troubleshooting, and servicing
of networking devices.
- Knowledge of LAN/WAN topologies, cabling standards and
components including installation and troubleshooting
- Proficiency with basic computer software to include basic
TCP/IP protocols and using mobile devices (preferred)
- Ability to climb ladders, stretch, pull and lift up to 50 lbs.
in an outdoors working environment
- Education: Technical/Vocational training or certifications in
HVAC or Electrical Technology preferred.
Certification(s): Must possess a valid driver's license and
Electrician License (Journeyman or Master's) preferred.
Travel: Daily travel to local customer sites required.
Physical Demands: While performing the duties of this job, the
employee is regularly required to sit or stand, and use hands to
finger, handle, or feel small and medium sized components. The
employee is frequently required to reach with hands and arms, climb
or balance, stoop, kneel, crouch, or crawl, and to lift weight or
exert force up to 50 pounds. The employee in this position works in
an environment where there is a risk of electrical shock, and there
is vibration. The employee may be required to work near moving
mechanical parts or outdoor weather conditions.
Itron is an Equal Opportunity, Affirmative Action Employer.
Qualified applicants are considered without regard to race, color,
religion, sex, age, national origin, citizenship, sexual
orientation, marital status, pregnancy, medical condition, veteran
status, disability, genetic information, gender identity or other
characteristics protected by law. If you require an accommodation
in order to apply to this position, please contact your local
recruiting representative at 1-800-635-5461 or email
Itron enables utilities and cities to safely, securely and
reliably deliver critical infrastructure services to communities in
more than 100 countries. Our portfolio of smart networks, software,
services, meters and sensors helps our customers better manage
electricity, gas and water resources for the people they serve. By
working with our customers to ensure their success, we help improve
the quality of life, ensure the safety and promote the well-being
of millions of people around the globe. Itron is dedicated to
creating a more resourceful world. Join us: www.itron.com.