Business Analyst - Financial Technology

Company: Computer Services, Inc.
Location: Fort Collins
Posted on: June 13, 2021

Job Description:

CSI's Bridge Product Owner is responsible for working directly with the Product Manager in assisting the coordination and management of the projects and agile process for CSI's secure API, CSIbridge.

CSIbridge serves as a foundational layer in CSI's software architecture that allows real-time access to data. This powers our internally developed solutions and gives our customers the power to form solid technology partnerships. This person will also be responsible for assisting with vendors and bankers during the development of Bridge projects. They will help manage the pipeline of those projects to ensure exceptional customer service, responsiveness to requests, questions and ongoing communication. This person will work on a fast-paced team to assist the Product Manager for feature/function backlog management, sprint planning and other facets of an agile development environment including quality management.

Responsibilities

• Implement and follow routine project management steps to assure projects are meeting established goals and time frames.
• Responsible for training financial institutions and answering customer questions related to new account, wire, loans, and related products.
• Follow-up with customers regarding outstanding issues and ensure proper resolution of all issues.
• Demonstrate ability to contribute input and develop ideas for improving functionality, customer satisfaction and conversion goals.
• Be available to provide after-hours support, scheduled and non-scheduled.
• Develop an overall awareness and execute on departmental goals and objectives.
• Communicate on a regular basis with CSI customers and internal CSI departments regarding the status of implementation projects.
• Assist with backlog refinement - review backlog items and help ensure they are prioritized and meet the requirements for project selection
• Application setup and staging for implementation of API integration projects
• Technical lead for implementation of API integration projects
• Assist with the administration of the identity management process for API access

Nice to Haves

• Strong written and spoken communication skills
• Comfortable using development, requirements, test, and project management software
• Fundamental understanding of API (REST) concepts/services, data and application integration
• Fundamental understanding of Swagger documentation
• Fundamental understanding of Identity Management frameworks
• Ability to arrive at creative solutions that are not readily apparent and to turn unclear facts into logical patterns and concepts
• Comfortable meeting deadlines while managing multiple projects in an agile, fast paced environment
• Experience in the banking or financial field preferred
• Travel as needed

Keywords: Computer Services, Inc., Fort Collins , Business Analyst - Financial Technology, Other , Fort Collins, Colorado