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Donation Services Associate - Fort Collins Retail Store (JFK & Pavilion)

Company: Goodwill of Colorado
Location: Fort Collins
Posted on: June 12, 2021

Job Description:

The Donation Services Associate is typically the first point of contact for customers that are dropping off items at retail stores. Donation Associates provide excellent and friendly customer service by greeting customer's timely and providing assistance as needed. The Donation Associate is responsible for keeping products organized by following Goodwill standards.Minimum Pay starts at $12.32 per hour.Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as Short and Long Term Disability, Life & ADD, Flexible Spending Accounts, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave.QUALIFICATIONS:Must be able to make decisions by following Goodwill standards and guidelines.Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email.Must be able to work in various weather conditions with varying temperatures.Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.Must be able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.Must be able to communicate effectively with customers, managers, supervisors, staff and peers.KEY RESPONSIBILITY AREAS:Provide excellent Customer service, greeting customers in a timely manner, answering product questions as needed.Assist customers by unloading donations from vehicle or other area(s).Ensure donated items are handled with care and sorted into appropriate bins or production areas.Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.Ensure a safe, organized and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.Cross-train in other departments or areas to act as a back-up for other areas as required.Maintain remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site.Order supplies using provide computer equipment and software programs.Ensure supplies are kept well stocked at remote site(s) as necessary.Track and report donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.Work with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations.Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or promote a Safe & Drug-free Workplace.Physical RequirementsAttachment to Job DescriptionPosition: Donation AssociateContinuouslyFrequentlyOccasionallyNever5-8 hours3-4 hours1-2 hours0LIFTING: (as defined by ADA) Heavy: 45 lbs & overx Moderate: 15-44 lbsx Light: 14 lbs & underxCARRYING: Heavy: 45 lbs & overx Moderate: 15-44 lbsx Light: 14 lbs & underxPUSHING/PULLINGxREACHING: Above Shoulderx At Shoulderx Below ShoulderxTWISTINGxBENDINGxKNEELING/CRAWLINGxSQUATxCLIMBING - use of legs only (stairs)xCLIMBING - use of arms & legs (ladders)xHEARINGxVISION: Visual - closex Visual - distantx Visual - depth perceptionxHANDS/FINGERS: Simple graspingx Fine Manipulationx Repetitive MovementsxWALKINGxSTANDINGxSITTINGxSPEAKINGxOTHER - Please describe:Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Goodwill of Colorado, Fort Collins , Donation Services Associate - Fort Collins Retail Store (JFK & Pavilion), Other , Fort Collins, Colorado

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