Downtown Retail Assistant Manager - Flex Year Round - Full Time
Company: Steamboat Ski & Resort Corporation
Location: Walden
Posted on: October 11, 2021
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Job Description:
Who We Are: Steamboat- Ski Town, U.S.A. ® is
known as the friendliest mountain destination in the world, thanks
to our western heritage and welcoming staff. We pride ourselves on
hiring the best employees and providing the best experience in the
industry. Our employee satisfaction scores top the charts and we
have employees who choose to work for the resort for 2, 5, 10, 20
plus years. Fair warning, starting a job at Steamboat could lead to
endless fun, lifelong friendships and a rooted sense of
community. Who We’re Looking For: Friendly folks who
want to work at the best ski resort, play in Champagne Powder and
meet friends from around the world. Our culture is supportive,
challenging, passionate and committed and we believe that diversity
makes us stronger. We are looking for unique individuals who
exemplify these qualities and care about each other, our
mission, our environment, and our communities. If you like to
provide incredible guest service with a friendly attitude, you’re
ready to join our team. If your dream job includes skiing and
riding, interacting with guests, rewarding work, free concerts,
fireworks, employee parties and more-we’d love to hear from
you! Perks & Benefits: Steamboat offers many
exciting perks and benefits including a Steamboat ski pass for you
and eligible dependents, competitive compensation, free bus passes
to surrounding areas, retail/rental discounts, food & beverage
discounts, industry pro deal discounts, friends & family discounted
tickets subject to restrictions, reservations and/or blackout
dates. Steamboat also offers access to employee housing (based on
availability and employment status), a 401(k) plan with a generous
company match, Employee Assistance Program, Accrued Sick Pay and a
chance to learn and advance within Steamboat Ski & Resort Corp.
Steamboat employees are also eligible for discounted tuition with
partner online universities for all Alterra Mountain Company
employees to further their education. Fearless, guest-loving leaders needed for our retail
shops! The Marmot, Steamboat Apparel and Gifts and The North Face
Stores need a Retail Assistant Manager with at least one year of
guest service and retail experience. We are looking for prompt,
accurate and professional folks who are self-motivated and positive
at all times. Cover letter and resume required. Detailed job description, including responsibilities,
work performed, tools or equipment used, etc.: Minimum skills, experience, education and ability
required for this job: Physical Requirements: The base hourly pay range below represents the low and high end
of the Steamboat Ski & Resort Corporation hourly pay range for this
position. Actual pay will vary and may be above or below the range
based on various factors including but not limited to experience,
education, training, location, merit system, quantity or quality of
production, responsibilities, and regular and/or necessary travel.
The range listed is just one component of Steamboat Ski & Resort
Corporation’s total compensation package for employees. Other
rewards may include short-term and long-term incentives and many
region-specific benefits. Steamboat area base hourly pay rate: $18.00 per hour Steamboat Ski & Resort Corporation is an equal
opportunity employer
• Act as Manager on Duty in the absence of the Shop Manager at
Steamboat Apparel and Gifts, Marmot and The North Face stores
• Work schedule front line shifts, ringing up retail sales, keep
store(s) stocked with products, merchandising, maintain the highest
level of product knowledge
• Identify and supervise staff on equipment or facility maintenance
projects
• Staff management including training, team building, coaching, and
disciplinary action
• Ability to work under stressful situations while maintaining good
customer relations
• Communicate directly and appropriately with guests regarding any
issues and concerns that arise
• Maintaining proper inventory levels for expected guest volume in
conjunction with all other shops
• Under direction of the Store Manager, administer budget and
financial decisions concerning labor and expenses to meet operating
budgets
• 1-year experience in a retail shop, preferably a ski or sport
shop required
• Must be 18 years of age or older
• 1 year guest service experience
• Cash handling experience required
• Must feel comfortable using information systems including sales
programs and Microsoft Office programs
• Exceptional people and language skills
• Prompt, accurate and professional judgment in a fast-paced
environment
• Mathematical skills - Ability to add, subtract, multiply and
divide in all units of measure, using whole numbers, common
fractions, decimals, and percents
• Must maintain a professional and well-respected rental-retail
operation
• Must possess guest service skills to ensure that quality and
consistent customer service standards are met
• Must have valid driver’s license that is insurable by SSRC
driver’s insurance policy
• Must be extremely detail oriented and self motivated
• Must be extremely detail oriented and self motivated
• Ability to problem solve in a highly effective manner and
maintain positive relationships with guests and staff, including
management, subordinates and co-workers
• Ability to be a consistent role model for the company’s Service
Excellence standards
• Ability to stand for long periods of time
• Must be able to move box’s that weigh 1-50lbs
• Must be able to communicate fluently in English
• Shifts to include weekends
• Resume and cover letter required
• This is an hourly paid position subject to overtime pay
Keywords: Steamboat Ski & Resort Corporation, Fort Collins , Downtown Retail Assistant Manager - Flex Year Round - Full Time, Other , Walden, Colorado
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