Host
Company: The Elizabeth Hotel
Location: Fort Collins
Posted on: September 18, 2023
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Job Description:
Why us?
Host
Part-Time
Work where you belong!
Are you creative? Service oriented? Then The Elizabeth Hotel &
Emporium, part of Sage Hospitality, is the place for you! Join a
team of music-enthused and hospitality-oriented professionals
striving to make the ordinary extraordinary by creating memorable
experiences for our guests and our team members by creating places
that people go to and not through.
Come and be part of a team that truly cares about what we do, how
we do it, and the people that make us great (You!). And let your
work echo.
What you can expect at Sage:
-Opportunities for growth and development. Whether it's here at the
Elizabeth or Emporium or at one of our 45+ amazing properties
throughout the US there is a career path for you!
-Flexible work scheduled that help you balance your work and
personal life.
-The opportunity to make a difference in the Fort Collins
community. At Sage, we believe in engaging in our communities
through giving back and volunteering.
About us:
The Elizabeth Hotel, located in Old Town Fort Collins features a
fine collection of curated art from local students and professors.
Music carries through the building with accents in interior design,
programming, amenities, and experiences to reflect the scene in the
city.
In the mood for live music and crafted cocktails? Visit the Magic
Rat! Want spectacular views? Enjoy a crafted cocktail in Sunset
Lounge! Craving a distinctively delectable experience? Try t he
Emporium: An American Brasserie, the cornerstone of The Elizabeth
Hotel, serving hotel guests and the public and includes a full
retail wine store. Need a pick me up? Grab a crafted coffee from
Bowerbird, our in house coffeeshop. Whatever your mood, we have you
covered.
Job Overview
Maintains an efficient and courteous restaurant operation by
greeting arriving customers, seating, establishing rapport and
assisting with restaurant service. Receives and accurately
processes payment for restaurant charges.
Responsibilities
-Meets arriving customers as they enter restaurant with cordial
greeting.
-Escorts to assigned tables, issues menus and solicits rapport in
order to accommodate special needs or requests.
-Assigns sections and notifies servers of new seats in their
section to ensure the customers receive immediate and proper
attention.
-Maintains a highly visible appearance in restaurant during entire
shift by remaining at the cashier station and periodically
circulating through the restaurant in order to assist servers, to
respond to any customer requests and to assess the efficiency of
the operation for management.
-Receives payment and processes the transaction on computerized
cash register, counting back change out loud for the protection of
guest and restaurant.
-Verifies accuracy of all items on guest checks by confirming
correct pricing, discounts and method of payment.
-Ensures that all charge vouchers are completely filled out and
verifies dates, charge amount, authorization number and
signature.
-Elicits feedback from departing customers on products and services
in order to improve the operation to increase customer base and
maximize revenues. Takes written notes in order to report comments
to management.
-Distributes and accounts for all checks issued to servers for the
shift by maintaining accurate written check issuance log for entire
shift.
-Counts all revenues received for the day, using calculator and
balancing to cash register reports, immediately alerting management
to discrepancies.
-Balances and reconciles computerized and manual reports at the end
of each shift in order to present accurate and organized daily
business records to the Accounting Department.
-Maintains a clean and attractive restaurant by assisting with
vacuuming, sweeping, general cleaning and sidework duties.
-Checks the proper set-up of tables and seating prior to
opening.
-Immediately reports in writing any maintenance or housekeeping
discrepancies to management.
-Exhibits a professional appearance and maintains a friendly,
cheerful and courteous demeanor at all times.
Keywords: The Elizabeth Hotel, Fort Collins , Host, Other , Fort Collins, Colorado
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