Customer Service - Donor Support Technician
Company: CSL Plasma
Location: Fort Collins
Posted on: January 12, 2021
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Job Description:
About CSLWith operations in 35+ nations and -27,000 employees
worldwide, CSL is driven to develop and deliver a broad range of
lifesaving therapies to treat disorders such as hemophilia and
primary immune deficiencies, and vaccines to prevent influenza. Our
therapies are also used in cardiac surgery, organ transplantation
and burn treatment.CSL is the parent company of CSL Behring and
Seqirus. CSL Behring is a global leader in the protein
biotherapeutics industry, focused on bringing to market
biotherapies used to treat serious and often rare conditions. CSL
Behring operates CSL Plasma, one of the world's largest collectors
of human plasma, which is used to create CSL's therapies. Seqirus
is one of the largest influenza vaccine companies in the world and
is a transcontinental partner in pandemic preparedness and a major
contributor to the prevention and control of influenza globally.We
invite you to take a look at the many career possibilities
available around the globe and consider building your promising
future at CSL by becoming a member of our team!Job
DescriptionResponsible for preparing the donor, donor area and
equipment for the pheresis process.1 Prepares the autopheresis
machine for the pheresis process.2 Monitors the donor and the
pheresis process, responds to specific alarms or signals that may
occur during the process.3 Disconnects the donor when the process
is complete.4 Maintains alertness and awareness to any reaction
donor may have during or after the pheresis process and notifies
appropriate staff.5 Uses Personal Digital Assistant (PDA) to record
incidents that occur during the pheresis process, such as machine
alerts and alarms, volume variances and donor adverse events.6 Uses
PDA to link equipment and soft goods used in the pheresis process
to the appropriate donor.7 Alerts Group Leader or Supervisor of
donor flow issues.8 Ensures the accurate recording of donor data in
the electronic donor information management system as outlined in
the Standard Operating Procedures (SOPs).9 Understands the policies
and procedures associated with hyper immune programs at the center
if applicable.10 Maintains clean efficient work environment, and
ensures sufficient operating supplies and forms are available as
needed. Follows all Health Safety & Environmental (HSE) and
Occupational Safety and Health Administration (OSHA) policies and
procedures. Promotes safety in all actions.11 Maintains
confidentiality of all personnel, donor and center information.12
May be cross-trained in other areas to meet the needs of the
business.13 Bilingual skills may be required, at the discretion of
the organization, to meet the needs of the business.14 Perform
job-related duties as assigned.Education--- High school diploma or
equivalent requiredExperience--- Minimum of three (3) months' work
experience, preferably in medical or health provider environment or
equivalent combination of education and experience--- Must be able
to perform basic math calculationsWorking Conditions(physical &
mental requirements)--- Ability to understand, remember and apply
oral and/or written instructions--- Ability to understand and
follow basic instructions and guidelines--- Must be able to see and
speak with customers and observe equipment operation.---
Occasionally perform tasks while standing and walking up to 100% of
time--- Reach, bend, kneel and have high level of manual
dexterity--- Occasionally be required to lift and carry up to 25
pounds--- Fast paced environment with frequent interruptions---
Frequently exposed to hazardous chemicals, extreme temperatures and
to blood borne pathogens--- Required to wear Personal Protective
Equipment while performing specific tasks or in certain areas---
Required to work overtime and extended hours to support center
operational needsAll qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, disability,
veteran status, national origin or other legally protected
classifications.
Keywords: CSL Plasma, Fort Collins , Customer Service - Donor Support Technician, Professions , Fort Collins, Colorado
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