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UX/UI Business Analyst

Company: Dovel Technologies
Location: Fort Collins
Posted on: February 22, 2021

Job Description:

Ace Info Solutions, a Dovel company, is currently seeking exceptional and experienced UX Analyst who is passionate about understanding user needs and delighting them with well-integrated, engaging flows. Someone whose decisions are rooted in both creative and analytical thinking, likes solving complex problems by finding patterns in the data and enjoys creating high-quality end-to-end digital user experiences. The position will be responsible for user experience research deliverables that include but are not limited to; metrics analysis & reporting, task-flow diagrams, A/B testing, user interviews and interactive and functional documentation.

A portfolio demonstrating breadth and proven experience in user research, analysis of user metrics, customer satisfaction, and a thorough understanding of user-centered design process is required. All candidates will be asked to present, in detail, at least 3 research solutions they crafted along with a description of UX objectives, success criteria, solutions to challenges and how the final solution met all three.

  • Collaborate with the UX/UI lead, development lead, and cross-functional staff (designers, user researchers, program managers, engineering teams, and business stakeholders) to prioritize UX activities throughout the agile software development life-cycle and provide high-quality deliverables on time.
  • Champion the process of analyzing user metrics via analytics software to better understand user behaviors and report how to improve user task flows and user experiences
  • Conduct focus group studies, interviews, and surveys to better understand user tasks and workflows, analyze the findings, then prescribe changes that will improve the UX/UI of the product while advocating for users needs
  • Engauge in UX discussions with customers and other stakeholders on topics including user centered design, interaction design, benchmarks, data patterns, user flows and user research.
  • Conduct usability testing and A/B testing and report the findings
  • Create and maintain persona documentation
  • Create innovative and appealing user task flows, user journeys, and flow diagrams on time for specific features and projects
  • Understand and work within project parameters that include technical constraints, business requirements and user needs; synthesize the information and provide optimal UX solutions that meet project requirements
  • Assess both quantitative and qualitative data, then communicate the decisions you made during the process that allowed you to arrive at your deliverables
  • Think strategically, act tactically, and solve problems quickly while demonstrating excellent project management and scheduling skills
  • Work both independently and as a team to establish trusted relationships with partners
  • Cultivate an understanding of user-centered design and share your insights and UX thinking with the whole team
  • Communicate 508 and accessibility requirements with colleagues when necessary. Required
    • A portfolio demonstrating breadth and proven experience in interaction design, visual design, user-centered design, and a thorough understanding of good design process is required.
    • 5+ years of creating UX deliverables including user task-flow diagrams, user/stakeholder interviews, user journeys, user research documentation, metrics reports and user personas.
    • 3+ years of creating high-fidelity UI wireframes and prototypes; deep knowledge of at least a couple of tools such as: Adobe XD, InVision, Sketch, Balsamiq, Axure, or Adobe Illustrator.
    • Experience using analytical data software tools such as Google Analytics.
    • A self-starter with a strong attention to detail and the ability to synthesize qualitative and quantitative information to find patterns and provide solutions that will optimize the UX of the product.
    • Demonstrated experience in designing/creating optimal user interfaces/user experiences.
    • Demonstrated knowledge of visual design principles and user-centered design methodologies.
    • Excellent collaboration, communication and teamwork skills. Preferred
      • UX Certifications such as: Human Factors Int'l CUA or CXA or Nielsen Norman Group's UXC or UXMC.
      • Experience with Atlassian Suite (Jira & Confluence).
      • Excellence in Presenting to large groups (example of UX presentations given would be appreciated).
      • Basic understanding of different JAVA development frameworks (Clarity, Angular, Bootstrap, etc.).
      • Experience writing design user stories and UX/UI acceptance criteria. We are a trusted government partner that blends deep domain expertise with advanced technologies to help our customers solve complex problems that improve, protect, and save lives. As a rapidly growing company, we combine entrepreneurial spirit, customer focus, and an outcomes-based approach to support agency missions in health IT, life sciences, public safety, and grants management.

        The Dovel Family of Companies offers employees an opportunity to advance beyond a specific role or contract, we offer a path to develop an enriching career. We believe in empowering a culture of innovation, customer success, and employee growth.

        What you'll get---
        • Time Off! Flexible schedules and company paid holidays allow you to take the time you need.
        • Investment in YOU! 401(K) company contributions are yours to keep with no waiting period.
        • Choices! Unique healthcare plans to choose from with options like fertility and orthodontia benefits.
        • Discovery! With our tuition assistance and training programs, we support your career advancement.
        • Tax Savings! Enroll in pre-tax Health or Dependent Care Flexible Spending, HSA with company contributions, parking, and/or transit commuter benefits.
        • Support! Working parents and busy professionals - we've got you covered with a supportive culture, confidential Employee Assistance Program, and membership to Care.com.
        • Perks! Employee discounts, peer recognition programs, company-wide wellness challenges, and fun community events.
        • A Voice! A unique culture where you can influence decisions and have your voice heard. We are an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, disability, or veteran status.
          - provided by Dice

Keywords: Dovel Technologies, Fort Collins , UX/UI Business Analyst, Professions , Fort Collins, Colorado

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