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Remote Bank Credit Union Call Center Customer Service Representative

Company: VirtualVocations
Location: Fort Collins
Posted on: April 8, 2021

Job Description:

An IT company is searching for a person to fill their position for a Remote Bank Credit Union Call Center Customer Service Representative. Individual must be able to fulfill the following responsibilities: Provide product support for customer inquiries received via the telephone, Internet, instant message, email, or self-service systems Assess nature of question or issue and resolves in a timely manner Thoroughly document issues and resolutions, per corporate standards. May forward product issues to development Qualifications for this position include: Must be available for one of the shifts outlined above Able to communicate the customer's needs/expectations to the appropriate personnel Must have at least 2 years of experience in a call center or bank or credit union industries

Keywords: VirtualVocations, Fort Collins , Remote Bank Credit Union Call Center Customer Service Representative, Sales , Fort Collins, Colorado

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