Front Desk Agent

Company: RESIDENCE INN MARRIOTT HOTEL
Location: Fort Collins
Posted on: November 23, 2022

Job Description:

*Job Description*

_The Front Desk Agent is the ambassador of the hotel, and often will be the first impression for guests arriving, as well as the last impression for guests departing. A successful candidate must be able to multitask, and create memorable moments for our guests in each and every interaction This role involves a high amount of guest/customer contact, in person and over the phone._

_Pay is hourly based on experience, and is limited to 32-40 hours a week, based on the demands on the hotel's occupanc_y.

We need someone with open availability. Hours needed: 3-11pm.

*Weekends and Holidays are required.*

*Other Job Duties are as followed: *

* Greets, registers, and assigns rooms to guests
* Handles confidential information, including guest records, with a high degree of integrity
* Promptly and effectively deals with guest requests and complaints
* Answers and routes calls as appropriate; takes guest messages with accuracy
* Responsible for cash drawer contents and transactions during shift

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Holidays
* Monday to Friday
* Night shift
* Weekend availability

Experience:
* Customer service: 1 year (Preferred)

Shift availability:
* Night Shift (Preferred)
* Day Shift (Preferred)

Work Location: One location%58047475%

Keywords: RESIDENCE INN MARRIOTT HOTEL, Fort Collins , Front Desk Agent, Sales , Fort Collins, Colorado